Benefits of implementing ISO 1) Ability to provide products & services that meet customer requirement. Pathan Comparison of Clauses of ISO 9001:2008 & 9001:2015 Claus e No Clause Clause No Clause 4 Quality Management System 4 Context of the organization 5 Management Responsibility 5 Leadership 5.4.2 QMS Planning 6 Planning 6 Resource Management 7 Support 7 Product realization 8 Operation 8 Measurement, analysis & improvement 9 Performance evaluation 10 Improvement Major differences in terminology of ISO 9001:2008 & 9001:20:20:2015 Products Products & services Exclusions Not used Management representative Not used Documentation, quality manual, documented procedure, records Documented information Work environment Environment for the operation of processes Monitoring & measurement equipments Monitoring & measuring resources Purchased products Externally provided products & services Supplier External Provider Need of ISO It is decision of management taken to improve its overall performance & provide sound basis for sustainable development initiatives.
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